Privacy Policy

1. Introduction

Welcome to Lamuse (lamuse.app). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered booking assistant services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Booking Information: Name, phone number, and service preferences provided during the appointment scheduling process.
• Communication Data: Content of your interactions with our AI Assistant to help facilitate your requests.
• Business Data: For professionals using our platform, we collect business details, service lists, and scheduling availability.

3. How We Use Your Information

We use the collected data for the following purposes:

• To facilitate and confirm bookings between clients and service providers.
• To send automated reminders and notifications via SMS or integrated messaging platforms.
• To improve our AI Assistant's accuracy and response quality.
• To manage and provide support for our "Pay when ready" subscription model.

4. Third-Party Integrations

Lamuse integrates with third-party platforms to enhance our services:

• Messaging Bots: We utilize Telegram and Viber bots to facilitate bookings and notifications.
• Analytics: We use Vercel Analytics to monitor website performance and user engagement in a privacy-friendly manner.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.